Privacy Policy

Last updated: April 29, 2026

Contrive Solutions (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit contrivesol.com, how we use it, and the choices you have. By using the site you agree to this policy.

1. Information We Collect

1.1 Information you give us

• Contact form submissions: when you submit our contact form we receive your name, email address, and the contents of your message.
• Career applications: when you apply for a role we receive your name, email, the position you applied for, and your CV/resume.
• Live chat conversations: if you start a chat using the on-site chat widgets (Tawk.to, Tidio, or our AI voice agent at voice.agent.contrivesol.com), the conversation transcript is processed by the respective provider.

1.2 Information collected automatically

• Analytics: we use Google Analytics (via the Site Kit plugin) to understand site usage. Google Analytics may set cookies in your browser and collect IP-derived approximate location, device, and referrer data.
• Server logs: our hosting provider records standard request logs (IP, timestamp, URL, user-agent) for security and operational purposes.

2. How We Use Information

• Respond to enquiries and applications.
• Provide the services you have asked us to perform.
• Maintain and improve the site and our services.
• Comply with legal obligations and protect against abuse.

We do not sell your personal information.

3. Cookies

The site uses cookies for analytics, chat widgets, and basic functionality. You can disable cookies in your browser settings, though some features (chat widgets, embedded video) may not work fully.

4. Sharing With Third Parties

We share information only with:

• Service providers who help us operate the site, for example, our hosting provider, Google (Analytics), Tawk.to and Tidio (chat), and OpenAI/our voice-agent platform when you interact with the AI voice agent.
• Authorities when required by law.

5. Data Retention

Contact form and career application data is retained for as long as necessary to handle your enquiry, plus a reasonable period for legal and audit purposes. Analytics data follows Google Analytics’ standard retention.

6. Your Rights

Depending on your jurisdiction (including under the EU GDPR and California’s CCPA), you may have the right to access, correct, delete, or limit the processing of your personal information. To exercise any of these rights, contact us at connect@contrivesolution.com.

7. International Transfers

Contrive Solutions is headquartered in Lahore, Pakistan, with a US office in Danville, California. Information you submit may be processed in either jurisdiction or by our service providers in other regions.

8. Children’s Privacy

The site is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy occasionally. The “Last updated” date at the top reflects the most recent revision.

10. Contact

Questions about this policy? Email connect@contrivesolution.com or write to us at:

Contrive Solutions
50-C, Commercial Zone Block E PIA Society
Lahore 54770, Pakistan